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Privacy Policy for TrendCom.app

Last updated: 19 October 2024

At TrendCom.app, we respect your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your information when you use our services, in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect:

  • • Account Information: When you register for our services, we collect personal information such as your name, email address, payment information, and any other details you provide during the registration process.
  • • Usage Data: We collect information about how you use our services, including search queries, browsing behavior, IP address, device type, and browser information.
  • • Payment Information: When you subscribe to our service, we collect payment details necessary to process your subscription. Payment information is handled securely through third-party payment processors.

2. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

  • • Performance of a Contract: To provide our services, process payments, and manage your account.
  • • Consent: For sending marketing communications and using cookies for personalization, where consent is required by law.
  • • Legitimate Interests: To improve our services, protect against fraud, and ensure the security of our platform.
  • • Legal Obligations: To comply with applicable laws and regulations.

3. How We Use Your Information

  • • To Provide Our Services: We use your personal data to register your account, process payments, and deliver our services.
  • • To Improve Our Services: We analyze usage data to understand user preferences and enhance the performance, features, and user experience of our platform.
  • • Communication: We may use your contact information to send important updates, newsletters, marketing communications, or customer service responses. You can withdraw your consent for marketing communications at any time.
  • • Legal Compliance: We may use your information to comply with legal obligations, enforce our terms of service, or protect our rights and the rights of others.

4. Sharing Your Information

  • • Service Providers: We may share your personal data with third-party vendors who assist us with payment processing, data analysis, marketing, and other business operations. These providers only access your data as necessary to perform their functions and are subject to data processing agreements to ensure GDPR compliance.
  • • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.

5. International Data Transfers

  • • If your personal data is transferred to and processed in countries outside the European Economic Area (EEA), we will ensure that adequate safeguards are in place, such as standard contractual clauses or other mechanisms recognized by the GDPR.

6. Cookies and Tracking Technologies

  • • We use cookies and similar tracking technologies to collect usage data, personalize your experience, and analyze site performance.
  • • You can manage your cookie preferences through your browser settings or our cookie consent tool. Disabling cookies may affect the functionality of our services.

7. Data Security

  • • We implement technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
  • • While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Data Retention

  • • We retain your personal data for as long as your account is active or as needed to provide you with our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
  • • If you wish to delete your account or request that we no longer use your information, please contact us at [email protected]. We will comply with such requests in accordance with applicable laws.

9. Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

  • • Right of Access: You can request a copy of your personal data that we hold about you.
  • • Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • • Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data, subject to certain legal exceptions.
  • • Right to Restrict Processing: You can request that we limit the processing of your data under certain circumstances.
  • • Right to Data Portability: You can request that your data be transferred to another organization in a structured, machine-readable format.
  • • Right to Object: You can object to the processing of your data for certain purposes, such as direct marketing.
  • • Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before processing your request.

10. Children’s Privacy

  • • Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected such information, we will delete it.

11. Changes to This Privacy Policy

  • • We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page, and your continued use of the site after any modifications constitutes acceptance of the updated policy.

12. Contact Us

  • • If you have any questions about this privacy policy, your data rights, or our data practices, please contact our Data Protection Officer (DPO) at [email protected]